Shipping + Returns Policies

SHIPPING

Weather Holds – All ground orders are subject to weather holds for extreme temperatures. Recipients will be notified prior to their order being released for shipment. Wine is a precious and heat-sensitive product. We do this to protect your investment.

RETURNS

Adult Signatures – It is required by law that an adult (21 years or older) be present at the shipping address provided to sign for your wine shipment. Legally, wine shipments cannot be left without a signature. We strongly advise shipping to a business address to minimize the possibility of a missed shipment. Customers are responsible for additional shipping costs associated with missed deliveries. Please note, we cannot ship to a US Post Office Box.

CUSTOMER SERVICE

If you have a questions about your order, please contact us at info@headhighwines.com.